The main reception is on the 2nd floor, but there is a porter present at the entry door to assist with baggage or flagging down taxis.
The hotel has a kitsch feel, and the staff are friendly and helpful. Just past reception is the café - bar (part of which is no-smoking). This makes for a relaxing place to read or get out your laptop.
There's a laundry service, room service, shuttle bus to the airport, car rental, wireless LAN in public areas, snack bar, buffet breakfast, left luggage, parking, and small pets are allowed.
The Arosa Hotel Madrid has two meeting rooms. One is 60m2 and the other 32m2. They can set up projectors, photocopying, videos, screens, notice boards, coffee breaks, business meals, working lunches or cocktails. There's also a fax sending service.
The hotel has 134 rooms all equipped with radio, iron and ironing board, hairdryer, AC, safe, satellite TV, pay TV, mini bar and modem and ADSL connection. There's also room service, a laundry service and an option to choose a no-smoking room.
Some rooms have a balcony with enough space to sit and enjoy views over Gran Via. (Main road through Madrid - bustling with life) The rooms are plain and comfortable and predominantly decorated in creams (without any sign of red zebra stripes ;) ).
The Arosa Hotel Madrid is on a side street off Gran Via. It is set back from the hustle and bustle of the main road, but you can walk onto Gran Via in 30 seconds. You'll see, as you emerge from the street of the hotel, that there are ample coffee bars, shops and restaurants within 2 minutes walk. On the opposite side of Gran Via you'll see Starbucks where you can get a wide array of coffees and sandwiches and muffins. Gran Via also has plenty of cashpoints, and is a place to find a good theatre show.
Right next to the hotel is a Sushi bar.
Booking your airport transport online in advance of your trip enables you to travel from Madrid-Barajas airport directly to the door of your hotel.
The online booked transfers listed below are not public transport operated services - which means they continue to run even if there is a public transport strike.
If you don't speak Spanish, and you are unfamiliar with Madrid, arranging your transport in advance will give you peace of mind and save you the trouble of working out the route yourself. You can either book a private transfer or a shared transfer.
Private transfer (online booking only)
A private transfer means that the vehicle that you have will be dedicated for you and your party only. The driver will be waiting for you at your arrivals gate with a sign with your name on it. Your driver will assist you with your luggage and take you to a private air conditioned vehicle to take you directly to your hotel. We have provided a booking link below.
Minibus transfer (online booking only)
A minibus option is cheaper than the private transfer and the vehicle is shared amongst other travellers. Unlike a private transfer the driver will not be waiting for you at the arrivals gate you would need to make your way to a meeting point.
Follow the link below to book either your private transfer or minibus transfer online.
Public transport options
Via Taxi: A taxi from the airport should take about 30 minutes and cost €22.00 - €30.00 (including airport supplement), depending on traffic conditions and assuming there is no excess baggage (that all baggage fits inside the boot and interior of the taxi).
Via Metro: You can take various metro routes directly from the airport to arrive at Gran Via metro near the Arosa Hotel Madrid. Line number 8 leaves from inside the airport between terminals 1 and 2. I've given the quickest route below with the stations where you need to change listed:
Metro: Nuevos Ministerios (Pink Line, L8) Then change and head for Alonso Martinez (Dark Blue Line, L10) Then change and head for Gran Via (Green Line, L5).
Via Bus: You can take a red EMT public bus from the airport to Avenida America. The number bus that takes this route is the 115. From there it's quicker to change to the metro.
The Best Western Arosa Hotel Madrid glows with its kitsch décor. It's in an excellent central location with access to the commercial centre. The hotel has first-rate facilities for business travellers too.
Hotel Arosa Madrid
Calle Salud, 21
Madrid 28013, España.
Metro: Gran Via (Green Line, L5) or (Light Blue Line, L1) Plus 3 minutes walk.